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— Skill

Orders & returns

Cursor-managed Grok Bot skill for post-purchase tracking and returns — enable in the Bot, then invoke.

Track packages, start returns/exchanges/cancels, and chase refunds—every status linked to an email or page source.

Grok BotVerifiedAccess: Runs inside Grok Bot. Store actions that change an order stay behind your approval.

How to enable in Grok Bot

  1. Open Grok Bot.
  2. Enable the managed orders-and-returns skill.
  3. Use secure handoff for store logins when needed.
  4. Review status with sources; approve before any return/cancel submit.

Use inside Grok Bot

Enable in Grok Bot — not a Claude paste.

Open in Grok Bot →

Enable orders-and-returns in Grok Bot, then say the prompt. Not Claude.

Say this in Grok Bot

Edit order / item / store before you send this in Grok Bot.

Use orders-and-returns. Look up [order / item / store]. Tell me status with source links. If a return or cancel is possible, prepare the form and stop for my approval before submitting anything in my name.
What changes
Track packages, start returns/exchanges/cancels, and chase refunds—every status linked to an email or page source.
When

Use orders-and-returns when something you bought is late, wrong, damaged, or you want a reorder / price-drop watch—and you need status with sources.

Good fits: track a package, prepare a return/exchange/cancel, chase a refund with email/page evidence.

Skip it for pre-purchase browsing (use shopping) or invented “where’s my order” guesses without mailbox/store access.

Keep in mind

  • Require source links for every status claim
  • Stop before submitting returns/cancels in your name
  • Prefer store/email evidence over model memory

Sources & attribution

Next pick

Open in Grok Bot →How to enable + what to say ↑